Warranty
At Space Bear Bags, we build gear to be used, trusted, and taken on adventures. We stand behind the quality of our products and our workmanship.
All Space Bear Bags products are covered by a 5-year warranty against defects in materials and manufacturing. If a product is found to have a defect during that period, we'll replace it with the same or a comparable product at no cost to you.
Our warranty does not cover normal wear and tear, accidental damage, misuse, modifications, or damage caused by improper care. Customers are responsible for shipping the original product to us. We'll cover the cost of shipping the replacement product back to you.
The warranty period begins on the original purchase date and does not restart if a product is replaced under warranty.
We understand that quality gear is an investment, and we're committed to supporting our customers long after the sale. If you experience an issue with your Space Bear Bags product, please contact us and we'll work with you to make it right.